Hi, I'm Mercy
I am not your typical UX designer; I bring a unique blend of expertise in user research to the table.
My Value proposition
I design accessible, user-friendly products that enhance user experiences and drive retention, leveraging my experience in service delivery and customer engagement.
I embrace challenges as opportunities for growth, delivering impactful and lasting solutions. I tackle design challenges through problem-solving, research, and ideation.
My Featured Projects
Designing Widget System for ING Mobile App
My Role: UX Designer and Researcher
Client: ING Bank Headquarters, Netherlands
Project Duration: March - April, 2023
Design Challenge:
"Facilitate behavioral change to achieve financial and environmental sustainability among ING customers using various widgets, helping each user advance one level up, in ING's sustainability pyramid."
Stamps Mobile App
My Role: UX Designer
Client: Stamps App, Netherlands
Project Duration: December 2023 - February 2024
Design Challenge:
Improve the Stamps app UX design to enhance user retention and create a seamless, easy-to-navigate onboarding flow that highlights key features of the app
Parenting Guide Hub Website
My Role: UX Researcher and Designer
Client: A passion project - Carried out during my Google UX Design Professional Certification Program and Master's degree.
Project Duration: 2022-2023
Design Challenge:
To design a website with essential information that is accessible to expat moms in Europe during their first year of parenting.
© Mercyoluokun(amande)
2024