About Me
Introduction
Hi, I'm Mercy
As a UX designer and researcher, I bring three years of experience in UX Design and Research, complemented by previous roles in service delivery, customer engagement, and relationship management. My natural curiosity and empathy have drawn me to the field of UX, where I've developed a deep appreciation for understanding user needs by asking the right questions and delving deeper to gain insights.
I possess a keen observation skillset, allowing me to ask the right questions and delve deeper to understand users' needs. This enables me to create meaningful and practical design concepts that address user requirements effectively.
My passion lies in creating accessible designs that are not only meaningful and useful but also fulfill users' needs. To achieve this, I integrate user research throughout my design process, ensuring that user feedback is integrated at every stage, to create impactful solutions.
I thrive in collaborative environments and enjoy working with diverse teams to achieve shared goals.
More about Me
Beyond the design field, I am an Author of two books, a Blogger, and I have a YouTube Channel. Also, I'm a convener and team lead for an online community for First-time moms.
I am always seeking opportunities for self-improvement and striving to make a positive difference in the lives of others. A mantra I adhere to is to add value to everyone I encounter.
I love being outdoors in nature and taking pictures. I strive to make a positive impact on people, in every way I can. I also enjoy searching the web to discover something new and spending time with my family and friends.
I am a Nigerian, based in Almere, Netherlands with my family (spouse & son).
I am a Native English speaker (highly proficient). Yoruba is my mother tongue.
I am at an A2 language level in Dutch.
PS: I used the header image on this page because I love Christmas.
Areas of Interest (In Design)
Design Accessibility
User Research and Feedback Implementation
Usability Testing
Co-creation Exercise Facilitation
Sustainability Considerations in Design
Design Ethics considerations in Design
Design Systems
Artificial Intelligence integration
Facilitate Stakeholder Engagements
My Skills
Problem-solving; Communication
UX Research; User-Centered Design Thinking
User Interviews; Personas; User Journey Map
User Stories; Use Case
Website Information Architecture
Methodologies: Agile & Knowledge of Lean Start-Up
Wireframing; Prototyping
Design System
Usability Testing (Unmoderated & Moderated); Insights prioritization
Collaboration (Interdisciplinary & Intercultural)
Writing; Research planning
Co-creation (Planning and execution)
Team Management
Search Engine Optimization (SEO)
Content creation & Video Editing
Tools (Design & Collaboration)
Figma, Adobe XD
Miro, Figjam, Notion
Tree jack (Optimal Workshop)
Maze.co
Teams, Slack, Zoom
Microsoft Office
Google Workspace
Canva
WordPress
Capcut
Certifications
Google UX Certification, January 2023
Green Digital Skills (INCO), February 2024
Web Design: Strategy & Information Architecture (California Institute of the Arts), September 2024
Artificial Intelligence Fundamentals (IBM), September 2024
Mckinsey & Co. Forward Learners Program, December 2024
Educational Qualification
MSc. Digital Design (Amsterdam University of Applied Sciences - HvA), 2023
BSc. Plant Biology, 2015
What I do for Fun
Listen to Music
Watch a Movie
Paint on a canvas
Visiting an art gallery
Baking
Bowling
Play a board game with my family
Tour a new city or country.
A picture of me at Lourve Museum
An aerial picture I took of Utrecht Central at Night