About Me
Introduction
Hi, I'm Mercy
As a UX designer and researcher, I bring three years of experience in UX Design and Research, complemented by previous roles in service delivery, customer engagement, and relationship management. My natural curiosity and empathy have drawn me to the field of UX, where I've developed a deep appreciation for understanding user needs by asking the right questions and delving deeper to gain insights.
I possess a keen observation skillset, allowing me to ask the right questions and delve deeper to understand users' needs. This enables me to create meaningful and practical design concepts that address user requirements effectively.
My passion lies in creating accessible designs that are not only meaningful and useful but also fulfill users' needs. To achieve this, I integrate user research throughout my design process, ensuring that user feedback is integrated at every stage, to create impactful solutions.
I thrive in collaborative environments and enjoy working with diverse teams to achieve shared goals.
More about Me
Beyond the design field, I am an Author, a Blogger, and I have a YouTube Channel. Also, I'm a convener for an online community for First-time moms.
I am always seeking opportunities for self-improvement and striving to make a positive difference in the lives of others. A personal mantra I adhere to is to add value to everyone I encounter.
I love being outdoors in nature, taking pictures, searching the web to discover something new, and spending time with my family and friends.
I am a Nigerian and I am currently based in Almere, Netherlands. I have been in the Netherlands for almost 3 years with my family.
I speak English proficiently and Yoruba (my mother tongue). I am at an A1 level in Dutch and currently undergoing a Dutch Language course.
PS: I used the header image on this page because I love Christmas.
Areas of Interest (User Experience Design)
Design Accessibility
User Research and Feedback Implementation
Usability Testing
Co-creation Exercise for Ideation
Sustainability Considerations in Design
Design Ethics
Design Systems
Artificial Intelligence (AI)
Facilitate Stakeholder Engagement
My Skills
Organizational skill; Communication
UX Research; User-Centered Design Thinking
User Interviews; Personas; User Journey Map
User Stories; Use Case
Website Information Architecture
Methodologies: Agile & Knowledge of Lean Start-Up
Wireframing; Prototyping
Design System
Usability Testing (Unmoderated & Moderated); Insights prioritization
Collaboration (Interdisciplinary & Intercultural)
Writing; Research planning
Co-creation (Planning and execution)
Team Management
Search Engine Optimization (SEO)
Content creation
Tools (Design & Collaboration)
Figma, Adobe XD
Miro, Figjam, Notion
Tree jack (Optimal Workshop)
Maze.co
Teams, Slack, Zoom
Microsoft Office
Google Workspace
Canva
WordPress
Capcut
What I do for Fun
Listen to Music
Watch a Movie
Bowling
Play a board game with family
Tour a new city or place
A picture of me at Lourve Museum
An aerial picture I took of Utrecht Central at Night
Certifications
Google UX Certification
Green Digital Skills (INCO)
Web Design: Strategy & Information Architecture (California Institute of the Arts)
Artificial Intelligence Fundamentals (IBM)
Educational Qualification
MSc. Digital Design (Amsterdam University of Applied Sciences (HvA)
BSc. Plant Biology