Hi, I'm Mercy
I am not your typical UX designer; I bring a unique blend of expertise in user research to the table.
Hi, I'm Mercy
I am not your typical UX designer; I bring a unique blend of expertise in user research to the table.
I design accessible, user-friendly products that enhance user experiences and drive retention, leveraging my experience in service delivery and customer engagement.
I embrace challenges as opportunities for growth, delivering impactful and lasting solutions. I tackle design challenges through problem-solving, research, and ideation.
My Featured Projects
My Role: UX Designer and Researcher
Client: ING Bank Headquarters, Netherlands
Project Duration: March - April, 2023
Design Challenge:
"Facilitate behavioral change to achieve financial and environmental sustainability among ING customers using various widgets, helping each user advance one level up, in ING's sustainability pyramid."
My Role: UX Designer
Client: Stamps App, Netherlands
Project Duration: December 2023 - February 2024
Design Challenge:
Improve the Stamps app UX design to enhance user retention and create a seamless, easy-to-navigate onboarding flow that highlights key features of the app
My Role: UX Researcher and Designer
Client: A passion project - Carried out during my Google UX Design Professional Certification Program and Master's degree.
Project Duration: 2022-2023
Design Challenge:
To design a website with essential information that is accessible to expat moms in Europe during their first year of parenting.
© Mercyoluokun(amande)
2024